Last updated: June 2026

1. Information We Collect

We collect information you provide directly to us when you make a reservation or enquiry. This may include:

Name
Email address
Phone number
Number of guests
Date and time of reservation

2. How We Use Your Information

We use the information we collect to:

Process and confirm your reservations
Respond to your enquiries
Improve our services
Communicate with you about your reservation

3. WhatsApp Integration

Our reservation system uses WhatsApp to communicate with guests. When you click the WhatsApp button, your message is handled through WhatsApp's own privacy policy. We do not store WhatsApp conversations on our servers.

4. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Cookies are used to help us understand how our website is used and improve your experience.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only as required by law or to protect our rights, property, or safety.

6. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent at any time

To exercise these rights, please contact us via WhatsApp or email.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

WhatsApp: +62 800 0000 0000
Email: hello@riddhijatiluwih.com
Address: Jatiluwih, Penebel, Tabanan, Bali, Indonesia